Grand opening celebration at ConcertoHealth

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ConcertoHealth’s location on 196th Street Southwest.

Lynnwood residents have another health center close to home now at ConcertoHealth.

The new location at 2322 196th St. SW. has been open and receiving patients since January, but just held a grand opening celebration on Tuesday.

Employees and company leaders say they’re excited about the new location.

“We try to be an oasis for health care,” ConcertoHealth COO Michael Carson said.

When deciding where to build a health center, ConcertoHealth looks at where the population is most in need of a health care center.

“We want to serve the population that is underserved,” Carson said.

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Examination tables at ConcertoHealth are set at the height of a wheelchair.

Patients enter into a “welcome room” before being called back to an examination room. Employees don’t call it a “waiting room” because they do not expect patients to be waiting for longer than 15 minutes.

In the back, exam rooms are outfitted with examination tables set to the height of a wheelchair so patients can easily move onto the table. Then, the table is powered to raise to an appropriate height and position.

There are standard scales in each exam room to weigh patients, but there is also a scale outside that is large enough to accommodate a wheelchair if needed.

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COO Michael Carson discusses ConcertoHealth at a grand opening celebration on Tuesday.

Social workers also have an office on site to help manage patient cases.

ConcertoHealth’s Washington Market President Stacey Zierath says ConcertoHealth specializes in giving care to patients who are dual-eligible for insurance, such as Medicare and Medicaid.

“These are people with multiple chronic conditions. They are the most complex patients to care for from a care standpoint,” Zierath said.

ConcertoHealth also offers home care for patients who cannot come into the health center. Zierath estimates about 30 percent of their health services are performed at the homes of patients.

“We are changing the face of healthcare for our most vulnerable patients,” she said.

–Story and photos by Natalie Covate

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A crowd gathers in the “welcome room” of the ConcertoHealth care center on 196th Street Southwest for a grand opening celebration.

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